AVP AML Team Leader

Job Description

Job Title: AVP AML Team LeaderLocation: PuneAbout BarclaysBarclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.Risk and Control ObjectiveEnsure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.Dynamic WorkingOur dynamic working programme has been set up to help Barclays colleagues achieve an optimal work/life balance. Arrangements we offer range from working at home and changing regular hours to taking career breaks. Our Dynamic Working initiatives support colleagues at all stages of their lives, helping them with parenthood, caring, further studies and hobbiesDynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives. If you have a need for flexibility, then please discuss this with the Hiring Manager.

• To manage a large and diverse team of AML / Correspondent Banking Analysts and Team Leaders working towards pre-defined targets
• Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents.
• Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership.

What will you be doing People Management (70%)

• The role holder will drive and deliver exceptional business performance through the strong leadership and performance management of a complex team.
• The role holder will achieve agreed service level agreements and targets within an empowered deadline driven pressurised environment.
• The role holder will be effective at communicating, cascading and articulating business messages to all staff.
• The role holder will be responsible for managing individual team member performance, team overtime, timekeeping and attendance, and resolving issues, grievances and conflicts in line with company policies, processes and procedures, to deliver excellent customer service and achieve consistency, key performance targets.
• The role holder will be perceived as a role model for leadership and collaboration and demonstrate high levels of confidence in their ability to manage and motivate their team to deliver at all times.

Subject Matter Expertise (20%)

• The role holder will identify, initiate and implement process enhancements and improvements across the business, driving culture of efficiency, whilst remaining effective against policy.
• The role holder will be responsible for managing, controlling and checking team activities, including overseeing workflow of the team to make best use of resources and ensure compliance with appropriate policies
• The role holder will be responsible for resolving issues and problems, including appropriate further escalation as required, achieving the best possible outcome for the customer and the business in line with Regulators, Barclays policy and best practice

Risk & Control (10%)

• The role holder will be responsible for development, delivery and maintenance of an effective Operational Risk Control environment to covering all aspects of Functional operational risk management framework standards as set by UK Banking Risk, through effective review of business risks, audit/compliance issues/RCSA report management. This will include Business risk prevention and mitigation initiatives.
• The role holder will be responsible for establishing and maintaining robust compliance over operational IT system level discretions and ensuring the effective use of controls and sampling of department s or centre s use of these levels of authority, ensuring at all times an effective understanding of team adherence to data security standards and immediate resolution of identified issues, possibly working with others (Fraud/Police/Legal/HR Partner) where security breaches are identified and disciplinary actions are called for
• The role holder will ensure that they and their team adhere to regular controls and procedures to ensure that a zero-tolerance environment for sanctions breaches is maintained

What we re looking for:

• Hands on experience of Team handling/Leadership experience
• Expert working knowledge of MS Excel, MS Access and Power Point skills
• Stakeholder Management experience
• Graduate in any discipline
• Excellent verbal and written communication skills

Skills that will help you in the role:

• Experience of working in BPO/KPO, experience in AML/KYC/SANCTIONS
• Familiarity with procedures, policies, products and services of a financial organisation
• Knowledge of AML, Counter terrorist financing or Sanctions issues across the financial services
• Demonstrate experience of workflow / queues management and people leadership
• Excellent track record during past work experience

Where will you be working PuneBe More at BarclaysAt Barclays, each day is about being more as a professional, and as a person. Be More @ Barclays represents our core promise to all current and future employees. It s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details.Our ValuesPurpose and Values We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.RespectWe harness the power of diversity and inclusion in our business, trust those we work with, and value everyones contribution.IntegrityWe operate with honesty, transparency and fairness in all we do.ServiceWe act with empathy and humility, putting the people and businesses we serve at the centre of what we do.ExcellenceWe champion innovation, and use our energy, expertise and resources to make a positive difference.StewardshipWe prize sustainability, and are passionate about leaving things better than we found them.Our DiversityWe aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.Our BenefitsOur customers are unique. The same goes for our colleagues. Thats why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility, then please discuss this with us.,

Keyskills :
operational risk managementrisk controlrole modelms accessrisk managementkey performance indicatorsservice levelenvironmental impact assessmentrisk management frameworkdata security