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Back office / full time / BPOFreshers / Data Entry

0.00 to 3.00 Years   Pune   31 Jul, 2023
Fondstaff Private Limited
Job LocationPune
EducationNot Mentioned
SalaryRs 1.5 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Back Office Operations
EmploymentTypeFull-time

Job Description

    Job descriptionRoles and Responsibilities
    • Greet and welcome guests as soon as they arrive at the office
    • Direct visitors to the appropriate person and office
    • Answer, screen and forward incoming phone calls
    • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
    • Provide basic and accurate information in-person and via phone/email
    • Receive, sort and distribute daily mail/deliveries
    • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
    • Order front office supplies and keep inventory of stock
    • Update calendars and schedule meetings
    • Arrange travel and accommodations, and prepare vouchers
    • Keep updated records of office expenses and costs
    • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
    As per office requirement Management will assign the social media & administrative tasks as well.Desired Candidate Profile
    • Proven work experience as a Receptionist, Front Office Representative or similar role
    • Proficiency in Microsoft Office Suite
    • Hands-on experience with office equipment (e.g. fax machines and printers)
    • Professional attitude and appearance
    • Solid written and verbal communication skills
    • Ability to be resourceful and proactive when issues arise
    • Excellent organizational skills
    • Multitasking and time-management skills, with the ability to prioritize tasks
    • Customer service attitude
    • High school degree; additional certification in Office Management is a plus
    Role: Back Office - OtherIndustry Type: BPO / Call CentreDepartment: Customer Success, Service & OperationsEmployment Type:Full Time, PermanentRole Category:Back OfficeEducationUG:Any Graduate

Keyskills :
back officebpocustomerbackendcustomer carecall center operationscareback office operationsexecutive

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