Billing Analyst

Job Description

Billing AnalystPuneAbout the team : The Accounting Team at AppDirect provides the financial backbone of the company in the form of payroll , billing operations , accounts payable , revenue , equity , and financial reporting. We are a small team with great responsibility as providers of financial metrics and gatekeepers of compliant financial reporting. We are active participants in the Company s robust revenue cycle and proactively champion financial integrity , process efficiency and internal controls in the spirit of the core values of AppDirect.How you ll make an impact & what you ll do : As a Billing Analyst , you will be responsible for supporting the Finance Operations team in diverse business process , which will include but are not limited to processing customer orders , setting billing rates , calculating invoices and working with both internal and external customers to ensure timely and accurate billing. You will report to the Director of Financial Operations & Systems. In this role , you are the go to person for our customers about billing questions. It is your goal to ensure a high level of billing accuracy and timely dispute resolution , leveraging existing systems and processes. This is a deadline driven role on our accounting team. You are a problem solver who thrives off a fast - paced environment where new customers , business verticals and operational processes are being introduced every day.Team : Reports to Director of Financial Operations & Systems located at US headquarters in San Francisco. Professional Coaching & Mentorship also provided by Billing Team Lead located in Pune , India office.Billing operations : Process new sales orders in internal Billing Platform. Work new product notification emails , review associated contracts , set billing rates and calculate billing amounts. Follow up with internal teams to ensure all data is collected for timely billing and with customers to ensure accurate company data is capture.Customer facing activities : Interface with customers to collect company information , invoicing requirements , product categories etc. Manage the flow of customer queries , ensuring timely resolution and escalation to management , as necessary.Cross - functional collaboration : Work collaboratively across departments (Sales Operations , Customer Success , Professional Services etc.) to ensure accurate & timely billing.Month - end activities : Prepare month - end journal entries and billing reports for management.Policies and procedures : Update & maintain desktop procedures for billing operations.Internal controls : Support accounting team s commitment to timely and accurate processing of accounting transactions in accordance with US GAAP and the Company s internal controls.Compliance : Assist with external financial audits , SOC audits , and other due diligence requests.Special projects : Perform other special projects and analyses as directed by management.What you ll need : Education : Bachelor s Degree (preferred in Business , Accounting , or Finance)Experience : 2 to 3 years of accounting operations experience or educational equivalent (Post Graduate Degree).System Skills : Advanced computer skills especially in Microsoft Excel. NetSuite ERP system experience is a plus.Process oriented : Experience executing on processes to ensure accurate and timely reportingCommunication skills : Strong interpersonal and communication skills , including excellent written and oral.Project management : Ability to manage multiple priorities and deadlines.Teamwork : Teamwork is essential to the group , so it is critical that the candidate interact with other team members and manages collaboratively and effectively.About AppDirect : AppDirect is the only end - to - end commerce platform for selling , distributing , and managing cloud - based products and services to succeed in the digital economy. The AppDirect ecosystem connects channels , developers , and customers through its platform to simplify the digital supply chain by enabling the onboarding and sale of products with third - party services , for any channel , on any device , with support. Powering millions of cloud subscriptions worldwide , AppDirect helps organizations , including Jaguar Land Rover , Comcast , ADP , and Deutsche Telekom connect their customers to the solutions they need to reach their full potential in the digital economy.We believe that the unique contributions of all AppDirectors is the driver of our success. To make sure that our products and culture continue to incorporate everyones perspectives and experience we never discriminate on the basis of race , religion , national origin , gender identity or expression , sexual orientation , age , or marital , veteran , or disability status.,

Keyskills :
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