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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | BPO / Call Center |
Functional Area | Back Office Operations |
EmploymentType | Full-time |
Oversee and streamline billing and collections processesMonth-end closing of the billing group informationPlan and implement quality assurance for all processesSpecial program/billing planning and implementationPersonnel development; staff meetingsStaffing discussions and planning/interviews; Team buildingField Operators problem escalation and customer serviceAssist with the implementation of a new billing systemStaff and Facility Management1.Liaisoning with existing dialysis patients for resolution of specific issues related to billing and receivables.2.Attend to regular call in the front office3.Review in patient billing/ insurance/discount charges/estimation documents etc, and send to finance approval4.Review cases covered by insurance ,raise weekly invoices ,consolidate and send monthly credit bills to insurance firm5.Assist in liaisoning with vendors for procurement of equipment; servicing and maintenance of equipment; purchase of consumables; canteen produce etc.6.Co- ordinate with doctors for specific appointments; ensure they receive their daily and weekly schedules7.Prepare and issue schedules for driver pick-up and drop patients undergoing dialysis treatments including relevant details of patients8. Prepare and issue all drivers daily duty roster.9. Ensure payments to doctors are dispatched according to timelines,
Keyskills :
planning accounts mis credit assurance sales servicing finance dialysis equipment dispatch billing payments eambuilding customerservice qualityassurance frontoffice