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Job Location | Pune |
Education | Not Mentioned |
Salary | Rs 1.5 - 3.0 Lakh/Yr |
Industry | ecruitment Services |
Functional Area | General / Other Software |
EmploymentType | Full-time |
CAFE MANAGER/ ASSISTANT MANAGER LEVEL 1/LEVEL 2 Reporting to: Area Manager Reportees: Brew Masters, Operation Trainees, Team Members. KRA: 1. Translating companys objectives in the region. 2. Ensure store compliance with companys operational procedures. 3. Lead, motivate & develop team to maximize profits. 4. Drive customer focus through service standards in area knowledge, Skills & Abilities:Excellent communication & influencing skill, Result oriented Financial awareness & understanding of P&L. Ability to strategize & analyze reports Sales & marketing orientation Planning & organizational skills Building & developing high performance team Operating system & internet skills Qualifications: Exposure: BHM graduate 2 - 4 years of experience in handling multiple F&B units ,Hotel /Hospitality Retail or related industry exposure (KFC,MC Donald,Pizza Hut,Dominos/Pizza Corner/Any Hotels/Any Retail) Key Words: Steward/Captain/Store Manager/Store Incharge/Shift Manager/Assistant Store Incharge/Outlet Manager/Outlet incharge/Store Assistant) Duties & Responsibilities: Supervise an individual outlet. Maximize Cafe sales performance and drive profits. Sales forecasting and apportioning targets across teams. Asset & Equipment maintenance. Assuring the Timely & Accurate indent is placed for the cafe. Wastage control measures. Ensuring the compliance of the SOPs on cash & all the tenders. Timely forecast of the stock in order to ensure the smooth operation of the cafe. Learning & Development Management: Retention of manpower. Motivating the team to ensure the sales target in met. Briefing the team on a daily basis to ensure the team understands the importance SOPs Ensure the team is groomed to move to the next level. Grievance handling & solving issues. Ensure the Training Certification of team members. Process Indicators: Ensuring all the documentation related to the cafe is done on time (Sales Reports/ Cafe Registers). Ensuring the Quality Audits done on day to day basis. Implementation of SOPs. Efficient utilization of the manpower by means of effective charting out the duty rooster. Integrity, cost controllable & Waste Management. Ensuring 90% score in the Management Visit Report. Customer orientation: Ensure all the Customer complaints are resolved. Analysis of Customer database complaints & drive the footfall in the cafes. Ensuring the MAST & SOPs is followed by the team in the caf to drive customer focus. Ensuring the Training norms are met. Ensuring 90% score in the Management Visit Report. Regards, Rati Raj (AM-Human Resource) Mobile: 8447377191 Email Id: rati.raj@shellinfotech.com Salary: INR 1,75,000 - 3,00,000 P.A. Industry: Travel / Hotels / Restaurants / Airlines / Railways Functional Area: Hotels, Restaurants Role Category: Food & Beverage Role: Restaurant Manager/Bar Manager Employment Type: Permanent Job, Full Time Keyskills:Sales Forecasting Marketing Store Management Wastage Control Shift Management Customer Focus Waste Management Quality Audit Equipment Maintenance Development Management,
Keyskills :
cafecafcombrewsalesbarretailisitfooddivcashpizzawasteemailhotel