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Cafe Manager, Assistant Cafe Manager

2.00 to 7.00 Years   Pune   24 Jul, 2019
KaryaMitr
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryHotel / Restaurant
Functional AreaF&B ServiceGeneral / Operations Management
EmploymentTypeFull-time

Job Description

Job DescriptionJob Summary Reportees: Baristas, Service Executives, Trainees & Team Members.KRAs:

  • Manage a full Store
  • Incharge of profitability of the Store / Outlet
  • Ensure store compliance with companys operational procedures
  • Lead, motivate & develop team to maximize profits
  • Drive customer focus through service standards in area Key Words: Steward/Captain/Store Manager/Store Incharge/Shift Manager/Assistant Store Incharge/Outlet
Responsibilities and DutiesMoney Management:
  • Maximize Caf sales performance and drive profits.
  • Sales forecasting and apportioning targets across teams.
  • Asset & Equipment maintenance.
  • Assuring the Timely & Accurate indent is placed for the caf.
  • Wastage control measures.
  • Ensuring the compliance of the SOPs on cash & all the tenders.
  • Timely forecast of the stock in order to ensure the smooth operation of the cafe.
People Management:
  • Retention of manpower.
  • Motivating the team to ensure the sales target in met.
  • Briefing the team on a daily basis to ensure the team understands the importance SOPs
  • Ensure the team is groomed to move to the next level.
  • Grievance handling & solving issues.
  • Ensure the Training Certification of team members.
Customer Management:
  • Ensure all the Customer complaints are resolved.
  • Analysis of Customer database complaints & drive the footfall in the cafes.
Required Experience, Skills and Qualifications
  • Excellent communication & influencing skill
  • Knowledge of Inventory
  • Financial awareness & understanding of P&L
  • Sales & marketing orientation
  • Planning & organizational skills
  • Building & developing high performance team
Qualifications &Exposure:
  • BHM (Bachelor in Hotel Management) graduate
  • 2 - 4 years of experience in handling multiple F&B units ,Hotel /Hospitality
  • Retail or related industry exposure (KFC, McDonald, Pizza Hut, Dominos, Pizza Corner, Any Hotels / QSR)

Keyskills :
baristatoreinchargemcdonaldscafemanagercafemanagementassistantstoreinchargecafecoffeedayoutletinchargeassistantcafemanagercafeassistantmanagerinchargemanagershiftmanagerstoreincharge

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