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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Rs 4.0 - 5 Lakh/Yr |
| Industry | IT - Software |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Job ResponsibilitiesDevelop trust relationships with a portfolio of major clients to ensure they do not turn tocompetition.Acquire a thorough understanding of key customer needs and requirements.Expand the relationships with existing customers by continuously proposing solutionsthat meet their objectives.Ensure the correct products and services are delivered to customers in a timely manner.Serve as the link of communication between key customers and internal teams.Resolve any issues and problems faced by customers and deal with complaints tomaintain trust.Play an integral part in generating new sales that will turn into long-lasting relationships.Prepare regular reports of progress and forecasts to internal and externalstakeholders using key account metrics.RequirementsProven experience as key account managerExperience in sales and providing solutions based on customer needsStrong communication and interpersonal skills with aptitude in building relationshipswith professionals of all organizational levelsExcellent organizational skillsAbility in problem-solving and negotiation
Keyskills :
delivery sales billing am clienthandling customerrelations clientretention customerservice clientengagement