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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Role :SW/Application Tech Support PractitionerRole Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Provide ongoing technical support and maintenance of an enterprise software development and hosting products both remote and onsite and for configured services running on various platforms operating within a defined operating model and processes Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands Work includes L1 and L2 basic and intermediate level troubleshooting as welTechnical Experience : Basic Qualifications: 1 Virtualization experience - 4 years 2 Windows/Linux/VMware experience - 4 years 3 Azure/Cloud experience - 2 years 4 Experience working on an infrastrcuture team - 2 years 5 Knowledge and experience working security and/or patching issuesProfessional Attributes : Fluent in English, in both oral and written communication Individual must demonstrate a high level of business acumen; ability to get along well with diverse personalities Able to work in 247 shiftsEducational Qualification : GraduateAdditional Information : Patching - SCCM, Ansible Manual, Trend Micro, Active Directory, Exsi hosts, windows, linux , UCS cha,
Keyskills :
complex systemsactive directory technical supportenterprise software software developmentcommunication skills technology platform