Cloud Success Architect

Job Description

Cloud Success ArchitectPosting Location : Location US-RemotePosting date 1 day ago(12/7/2021 6:00 AM)Job ID 91804 Workday ID R-0189299 Category Consulting About the job The Red Hat Cloud Services Success team is looking for a highly energized and motivated technical expert to join us as a Cloud Success Architect and reduce the time to value for Red Hat Cloud Services customers. In this role, using an engagement based delivery model, you will be directly involved in assisting customers to get started with Red Hat OpenShift on public cloud, integrate with their enterprise IT, and migrate existing workloads. The Red Hat Cloud Services Success teams mission is to engage with customers and partners early in their public cloud journey, in order to ensure customers get maximum value from their Red Hat investment. As a Cloud Success Architect, you should be well versed in public cloud, hybrid cloud, and DevOps technology, with the inherent ability to easily form individual and group trust partnerships, and act as an ambassador for Red Hat s products and services. As a key part of a global team, you will be motivated, act with agility, flexibility, and solutions orientation both technically and in your customer engagements, ensuring exemplary standards are met that will enhance the development of the team, and Red Hat as a company. Successful applicants must reside in a state where Red Hat is registered to do business. What you will do

• Develop and maintain trusted relationships with customers and partners, rapidly understanding customers business, technical needs, and required outcomes, aligned to Red Hat s product roadmap
• Present to all customer levels; use engagements to capture customer feedback across Red Hat products and services, and advocate for this feedback across Red Hat
• Act as an advocate for innovation and the early adoption of cloud technologies
• Deliver technical and directly led engagements, to translate technology based concepts into actual implementable customer solutions, including application development and delivery within the scope of a production pilot
• Engage with Red Hat s internal teams, customers, and partners to ensure a positive cloud technology onboarding experience resulting in long-term enterprise success
• Act as an ambassador to increase Red Hat s influence with key industry experts by helping to develop, articulate, and refine our overall strategy, technology vision, and case examples of customer impact
• Travel, to a maximum of 25% of the time, to visit customers, partners, conferences, and other events following Red Hat s COVID-19 guidelines
• Work alongside customers to build software factories to test, build, and deliver applications to Red Hat OpenShift
• Implement Red Hat OpenShift best practices
• Continuously keep up to date on Red Hat and ecosystem technologies as they change

What you will bring

• Extensive experience working in enterprise software or Software-as-a-Service (SaaS) from a development, engineering, support, or quality assurance (QA) perspective
• Practical knowledge of DevOps and agile concepts, application development, and deployment tools
• Ability to deliver consultative type customer facing engagements with minimal supervision
• Outstanding verbal and written English communication skills, with ability to convey complex information to customers clearly and concisely
• Demonstrable presentation and facilitation skills
• Practical experience of one or more public cloud providers (AWS, Microsoft Azure, GCP, IBM Cloud) and their integration with enterprise customers with recent public cloud certification is a plus; experience with hyperscaler services like AWS RDS and Azure Postgres is a plus
• Experience with Kubernetes based solutions, like the Red Hat OpenShift Container Platform and the greater Kubernetes ecosystem is a big plus
• Experience building continuous integration and continuous delivery (CI/CD) pipelines to build and deploy applications to Kubernetes is a big plus
• Experience with tools like Helm, Kustomize, Jenkins, ArgoCD, GitHub Actions, Prometheus, Grafana, and the EFK stack is a big plus
• Knowledge of programming languages like Python, Go, Ruby, or Java is a plus

#LI-REMOTE About Red Hat Red Hat is the world s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.Interested in this job ApplyApplyShareSorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeedRed Hat s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.Read our complete Statement of Commitment to Diversity, Equity, and InclusionIn accordance with Red Hat s policies, U.S. government regulations, and our ongoing commitment to prioritizing the health and safety of our associates, their families, and the community at large, all Red Hat associates and contractors working in the United States must be fully vaccinated against COVID-19 no later than November 29, 2021. Should you require accommodation for medical or religious reasons, Red Hat will engage in an interactive process with you to determine if a reasonable accommodation can be provided in accordance with applicable City, State and/or Federal law.Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.,

Keyskills :
quality assuranceopen sourcemicrosoft azuresoftware solutionsopen source softwarefamily planningenterprise softwaresystem integratorshybrid cloudaffirmative actionsoftware factoriescontinuous delivery