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Concentrix Pune: Hiring for Technical Support

1.00 to 6.00 Years   Pune   09 May, 2019
Job LocationPune
EducationAny Graduate
SalaryINR
IndustryIT-Hardware & Networking
Functional AreaITES , BPO , KPO , LPO , Customer Service , Operations
EmploymentTypeFull-time

Job Description

We at CONCENTRIX are currently hiring for Technical Support (Server Support) profile. WALKIN @ CONCENTRIX PUNE- Aundh between 7th May and 11th May'19 (Time: 11:30 am to 5:00pm) or contact HR Ayesha @9545558249 to schedule an interview NOTE: Please mention the job code as "BK DL" on your resume while applying for the walk-in interview OR get the print out of this Job Posting. Address: Concentrix, RMZ West End, DP Road, Near Reliance Mart / McDonalds, Aundh, Pune 411007 Salary: Upto 4.5lpa ( + free transport + lucrative incentives) Location: Pune Domain: Technical Voice Profile Shift: US Shift Profile Requirement : 1. UG / Grad both eligible with 1 year of documented Technical Experience 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, does not rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Microsoft Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2, Storage. Financial Service Agreement: Please be informed all the candidates that they have to sign a financial Service Agreement of 2,00,000/-(Mandatory) for 18 months . Rounds of Interview: PI, Tech Specific Paper Test, Tech Ops Round, Online Assessment.

Keyskills :
networking dns dhcp hyper - v active directory server support technical support exchange server ms exchange vmware fsmo osi

About Company

CONVERGYS India Services Pvt Ltd Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare,
technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.

Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs.

Candidate Profile

Please refer to the Job description above

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