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Job Location | Pune |
Education | Not Mentioned |
Salary | Rs 2.5 - 3.5 Lakh/Yr |
Industry | Cement / Building Material |
Functional Area | Back Office Operations |
EmploymentType | Full-time |
Documentation / paperwork starting from the booking of an apartment till possession.Supporting the Sales & Marketing team for residential projects.Responsible for completion of after sales documentation.Incharge of handing over formalities and transactions of Properties to the buyers.Coordinate for registration and legal documentation for the sale agreements.To act as an interface between the Customers, Engineering and Sales department of the Company.Data entry in CRM / ERP.Preparing sales MIS and analysis.Generation of demand letters and collection of payments.Coordination with the Finance team for documentation of loans from Financial Institutions.To handle and resolve interim customer complaints and develop feedback procedure for complaints redressal.Managing a team of CRM executives.
Keyskills :
documentationustomersupportsupportsalesteamaftersalesdemandlettersdevelopfeedbackproceduresalesmisanalysismanagecrmexecutivesgoodcommunicationhandlecustomercomplaintscustomerrelationshipmanager