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Job Location | Pune |
Education | Not Mentioned |
Salary | Rs 1.5 - 3.5 Lakh/Yr |
Industry | Manufacturing |
Functional Area | Customer Service (Domestic)Customer Service (International) |
EmploymentType | Full-time |
Customer Handling executive (No. of openings- 1)Qualification: Commerce or Science graduateExperience: 1-3 years.Salary range: 15 k to 25 k (depending on expertise and caliber of candidate)Location: Ranjangaon MIDC PlantRoles && responsibility: A professional approach in answering calls and provideinformation about products and services, taking input of issues and their redressalthereof. Maintaining records of transactions and interactions. Appropriate andtimely follow-ups wherever required. Escalate unresolved queries to respectivedepartments for accurate redressal. Ensure customer requirements areunderstood and met with complete coordination on shop floor in a timelymanner.Other skills: Computer knowledge is must (Word, excel, mails); Goodcommunication skills Good at English. Good listening and problem solving skill.
Keyskills :
hoshinkanri laminateflooring shopfloor floorcleaning customerrequirements linebalance customerhandling operationmonitoring problemsolving science customer caliber records standardizedwork problemanalysis 7qctools visualmanagement decision