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Customer Relationship Manager

6.00 to 11.00 Years   Pune   05 Jan, 2021
Job LocationPune
EducationNot Mentioned
SalaryRs 10 - 12 Lakh/Yr
IndustryReal Estate
Functional AreaPublic Relations (PR)
EmploymentTypeFull-time

Job Description

Dear Candidate,Greetings of the day!We are Hiring forCustomer Relationship ManagerKey Responsibilities Areas: Managing customer walk-ins, emails & calls (Both - in & out bound) .Documentation, Generation of customer documents - Welcome Letter & Call, Allotment letter, Agreement & its registration.Collection Follow-up with customers, Banks to collect the payments within the due date.Transfers Managing the change of ownership before or after the registration .Nomination Name addition/ deletion / Substitution .ERP Integration from manual (excel) to System (ERP Sales Force).Process implementation to ensure timely and system tracked execution of each of the above mentioned tasks .Banking Coordinating with bank for execution pertaining to of new loan / lien / TPT /PTM & lien removal NOC coordination for old cases .Possession Facilitating the end to end possession related activities, pertaining to release of final demand / offer of possession / snagging letters and coordinating with all stake holders for smooth possession.Registration - Sale deed/ Conveyance deed, BBA .Coordination with all applicable departments for execution of customer related activities/ tasks.Regards,HR Team

Keyskills :
bankingcoordinationpublic relationssalesrelationship managementmarketingdeliverycustomer servicecrmregistrationerp integrationcollection transferpossessionnomination

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