Customer Service Executive (F)

Job Description

Customer Service Executive (F) Location - Pune Mission for Customer Service Executive - To take care of all service needs of existing as well as prospective customers through proactive communication Job Description Prepare database of prospective clients through search in various options available Prepare and Send quotations, company profile etc. . Follow up of inquiries and quotations by phone and emails Data analysis of Sales and Marketing activities Oversee dispatch activities and communicate to customers Communicate dispatch details to customers Remind customers of payment due dates and follow up KRA : Timely Response to inquiries Inquiry generation from database Generation of accurate database of prospective customers Send proper quotation and follow up for sales Maintain and develop customer relations resulting in references Timely report of Customer Care department to CEO Competencies - Should Be Punctual, Honest, Efficient, Persistent, work ethic, Communication Skills Education & Experience - Any Graduate with 1- 3 years experience Knowledge, skills and abilities Fluency in communication in English, Marathi and Hindi Working Knowledge of Computer and software like MS Office, Internet Explorer/ Google Chrome , Sending and receiving mails Good written communication skills Persuasive skills Basic Mathematical computation Remuneration - Fixed Salary +Variable Salary+Incentive (CTC Range Rs. 1, 50, 000 to 3, 00, 000/ - ) Apply Now Telemarketing Executive (F) Location - Pune Mission for Telemarketing Executives To support sales department with generation of appointment and check the sales persons visits Job Description - To generate appointments through Telecalling and mass mailing activities To check the correctness of sales persons reports through telecalling customers visited by sales executives Monitoring calls KRA : Cross Checking Sales persons reports Finding additional communications required to send to prospects Finding over - commitments of sales personnel to customers Prepare database Education and Experience - Any Graduate with 0 to 2 years experience Competencies - Should be Punctual , Honest work ethic persistent Knowledge, skills and abilities Fluency in communication in English, Marathi and Hindi Desire for details Questioning ability Working Knowledge of computers and software like MS Office , Word . Knowledge of e- mailing Remuneration - Fixed Salary +Variable Salary+Incentive ( CTC Rs. 120000/ - to Rs. 200000/ - ) Apply Now Marketing Executive Department : Marketing Location : Pune Reporting to - CEO Mission: As a key member of the marketing team, you will be responsible for the execution of all inbound marketing strategies, drive web- based, other marketing campaigns and maintenance and development of corporate web sites Develop and optimise marketing initiatives to drive customer acquisition Improving the usability, design, content and conversion of the company website , letters, brochures and e- mails Create and optimise targeted and custom landing pages and microsites Implement, analyse and optimise organic and paid search engine marketing activities Implement and execute email campaigns to nurture leads and customers Analyse and provide weekly and monthly marketing metrics and lead status report Resposible for overall marketing Ps Review new technologies and keep the company at the forefront of developments in digital marketing Experience : 0- 2 Years in Similar position Personal Qualities : A focussed self motivated marketer with craetive flair Passionate about all things that thrives to delivering exciting and showstopping campaigns and content A highly effective individual who has an absolute eye for details and focussed on improving business performance through exceptional campaign execution, reporting and evaluation. Skills & Qualifications: Degree In Marketing Experience in Managing and designing marketing campaigns Experience with Email Marketing programs Experience with online Analytics (Google Analytics, Trends, Webmaster Tools, Keyword Tools etc. . Familiarity with Microsoft Office (Word Powerpoint, Excel) Remunaration: A nattractive package is offered including: Fixed Salary Variable Salary Incentive Allowances Apply Now Our Products Nomad Door Mat Nomad Aqua Medium Duty Mat Clean Walk Mat Terra Z Web Door Mat Nomad Terra Loop Heavy Duty Mat view all. . Floor Scrubber Pad Fire Barrier Products Stainless Steel Cleaner Sponge Wipe Cleaning Tools Paper Napkins General Purpose Pad Glass Protective Film Bathroom Tissue Anti- Graffiti Coating Twist Lock Pad Holder Safety and Sun Control Film Doodlebug Cleaning System Modular Extra Heavy Duty Matting Sharp Shooter Stain Removers Antiskid Tapes Showcase Gallery Floor Polishing Pads Glass Protective Film Bathroom Tissue,

Keyskills :
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