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Customer Service Representative

4.00 to 0.00 Years   Pune   26 Apr, 2021
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Hardware / Networking
Functional AreaSales / BD,Customer Service (International)
EmploymentTypeFull-time

Job Description

Responsible for interfacing with customers, sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or provides assistance to internal customers and Broadcom trade customers in areas such as product order fulfillment processes, customer service requests, product changes or returns, application assistance, accounts receivable collections, contract issues/administration or lease administration. Order fulfillment activities may include managing direct factory orders, monitoring inventories, coordination of delivery of factory products. -Skill: Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks. Provides administrative or technical support at a senior level Incumbents are proficient in the various competencies relevant to their job May act as a lead or mentor to more junior technical or administrative support personnel Work routines are moderately complex Moderate understanding of the technical aspects of the job May operate specialized machinery, equipment or tooling In-depth knowledge of company policies and practices -Job Complexity: Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations. Influences or impacts others priorities, decisions or activities- Supervision: Normally receives little instruction on daily work, general instructions on newly introduced assignments. -Experience: 4 years of related experienceBroadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.,

Keyskills :
equipmentpresalesorder fulfillmentsalesmonitoringtechnical supportaccountsresolving issuesadministrative supportcustomer servicemachinerybillingaccounts receivablecustomer relationsrecordspostsalesmedical

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