| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Media / Dotcom / Entertainment |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Work closely with customers to understand their key business priorities and ensure that we are successfully addressing them. Look at customer performance data on a daily basis and communicate areas of opportunity. Identify patterns among customer performance and contribute towards developing best practices , FAQs and knowledge base for using ShopSocially platform Timely response to all merchant queries via email or phone Debug merchant problems and report bugs to the engineering team and get them fixed Ensure customer satisfaction. Identify any potential issues proactively before the customer reports them! JOB REQUIREMENTS: Bachelor s degree in engineering , marketing or business from a reputed university Excellent writing and verbal communication skills Willingness to work in the US time zone (9:30 pm IST 6:30 am IST) a must Experience in a prior customer success or customer support role a must Experience in dealing directly with US customers a must Knowledge of Salesforce , CRMs and email automation tools a definite plus Prior experience with retailers , online advertising and social media a definite plus ,
Keyskills :
customer business customersatisfaction marketing retailer ey identify satisfaction customers salesf cecom