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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Telecom / ISP |
| Functional Area | General / Operations Management |
| EmploymentType | Full-time |
6-9 years of application/operation /functional working experience working on TIBCO layer/middleware Business Works (BW), TIBCO EMS, U nix, MFT and i-process with the knowledge of implementation in telecom domain.Performing day-to-day L2 supportactivitie s, incident and service request management, problem analysis and resolution, co nfiguration changes, health check &housekeeping activity, Triagetickets t o support team, identify bug fixes enhancements and minor code product issues a nd escalate to appropriate teams, fault logging tracking and resolution, batch processing, interface management, extend support during release anddeployment.Identify and supportprocess and opera tional enhancements that will further improve the services providedRespo nsible for scalability, stability and uptime of the platform in a highly concur rent, distributed environment.Ability to troubles shoot and identify the bottlenecks in performance and error sources and helped the developers to fix themProvidin g clear and robust technical assessment of issues and incidents to clients in w arroom situationsDocumentation managem ent for any artifact produced by theSupplier in performing the Integration Dom ain Services.Capacity planning:Maintain Risk R egister and the definition, measurement and reporting of relevant performance i ndicators for each system to ensure that capacity never runs out on any system in scope;Proactively identify solutions to maximise the utilisation of available infrastructure;Report status on a monthly basis into Vodafone capacity board .6-9 years of application/operation /functional working experience working on TIBCO layer/middleware Business Works (BW), TIBCO EMS, Unix, MFT and i-process with the knowledge of implementation in telecom domain.&bu ll; Working knowledge of deployment & TIBCO AdminStrong technical knowledge on the implementation of these applications on UNIX Solaris & Red Hat Linux environmentsGood understanding of SOA/modular architecturesStrong core Java background -- language, runtimeExperience in implementing Web Service int egration solutions (e.g. REST, SOAP)Creates and configured various queues, topics and users in EMS servers.Involve in writing various HAWK rule bases and UNIX shell scripts to monitor the health o f the processes and to manage the processes and log files.Proficient in Unix scripting languageCapacity Plannin g & Hardware Assessment and able to create technical roadmap for the product.Have a good understating of e2e telecom business process e specially for BSS/OSSStrong knowledge of Order Management a nd Order orchestration in a highly concurrent, distributed environment.Detail oriented and experienced in documenting processes and SOPsMust have worked on Configuration and Tuning of Tibco I nterfaces, Integration Implementation concepts with other applicationsCandidate should be able to understand and execute Operational runbo oks, understand and debug exceptions and update runbooksMus t have worked on problems of diverse scope that require excellent problem solvi ng and troubleshooting skillsCapacity planning3-4, *BE/Btech (Graduate/Post-Graduate)
Keyskills :
mis insurance documentation finance nixscripting musicmaking healthcheck redhatlinux tibcoems servicerequestmanagement certifiedtipstrainer corejava customerservice