| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Operations Management / Process Analysis |
| EmploymentType | Full-time |
To ensure all customers are reverted on the complaint logged date.Chat process and Chat bots to be improvisedManpower reduction and efficiency gains over a period of timeAction within 24 hours. Closure within 15 days from Registration DayTo ensure all customers are reverted on the query within 24 hours & closed in 5 days from registered Day.M.I.S on complaint cases. To be sent on periodic basis with real time status & brief analysis on complaintsEmails to be acknowledged within 48 hours of receipt and appropriate tagging in systemTo work on process improvements identified from complaintsWork on implementation of CRM project and grievance analytics, Desired ProfileExcellent written and oral communication, interpersonal and conflict resolution skills.
Keyskills :
analytics communication rievanceanalytics implementation conflictresolution