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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Title: Engineer - NetworkYears of experience: 2- 4 yearsLocation: PuneResponsibilities: The primary focus will be addressing incidents and configuring customer requested network changes to the environments of Sungard s Customers. These changes/ incidents vary from being firewall NAT/ACL/VPN/, Juniper Routing & Switching Changes, DNS & Load Balancer Changes to implementing new circuits for customers hosted out of DataCenters across North America. Tshoot, Plan & Implement complex Network, Security and LB configuration changes for multiple customers.Independently handle simple to complex difficulty level requests in coordination with internal teams & customers, over conference calls.Analyze and suggest solutions for customer requirements in stipulated SLA timelines and earn customer trust.Work on multiple network requests/technologies simultaneously.Responsible to develop & maintain relevant technical documentation.Responsible to take lead on R2C and DR tests for the customers,
Keyskills :
customerrequirements dns sla tests routing juniper sungard security firewall circuits switching unloading milestones OLA ServiceImprovement ServiceLevelManagement COPC TransitionManagement ServiceDesk rocessMigra