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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Telecom / ISP |
Functional Area | IT Operations / EDP / MISNetwork / System Administration |
EmploymentType | Full-time |
The NOC Network Engineer provides first- line Network Surveillance and Event Management support of the Virtela Network. NOC Service Teams are responsible for high- level network operations support of the Virtela Core Network and multiple Customer Networks, delivered in accordance with standard Virtela Event Management procedures. Primary Responsibilities Support the operation of advanced IP network services Receive calls from customers to open trouble tickets Work trouble tickets to resolve customer and network issues Work with Telecommunication Service Providers to resolve circuit problems to resolution Work with Hardware/ Software Vendors to resolve problems Work a rotating shift schedule Perform other duties as assigned Professional Qualifications Technical B.S. degree required. Extensive knowledge of IP networking and applications running over networks Hands- on network & application troubleshooting experience Experience with routing protocols (RIP, OSPF, BGP) Understanding of how Telecommunication Service Providers install, test, and troubleshoot circuits; excellent computer skills including WIN2k and Unix. World- class skills in interfacing with customers and is willingness to go the extra- mile to assist them. Ability to manage multiple projects simultaneously, to include resources, priorities, and timelines.,
Keyskills :
multiple projects simultaneouslycore network ip networkingrouting protocols service providersnetwork operations noc