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ENGINEER, PS

2.00 to 4.00 Years   Pune   15 Jul, 2020
eGain Communications Pvt Ltd
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

The software engineer will be a part of a small team of skillful developers working on building applications on top of the eGain platform to meet the needs of partners and customers. This will involve leveraging the latest technologies and third- party applications to build connected customer and agent experiences.

Responsibilities

Develop a high- level understanding of the eGain product functionality and architecture.

  • Given specific and detailed instructions, build software customizations around the product to enable add- on functionality
  • Build customizations and integration on eGain platform
  • Build reference models to enable partners to build the application on eGain platform
  • Build distributed and highly available feature on eGain platform
  • Execute and support software upgrade
  • Collaborate with consultants in US/UK to deliver the project; may require travel to eGain US and UK offices
  • Collaborate with product, support and quality assurance teams, as and when required, to ensure customer satisfaction
Requirements
  • 2 to 4 years of experience as a software engineer building distributed & secure web applications
  • Good understanding of UI frameworks such as Angular or React
  • Knowledge in business and technical solution applications that include layered architectures, databases, reporting tools, middleware, monitoring and high availability systems
  • Experience with enterprise software integrations, including, but not limited to, JMS, XML, SOAP, REST, JDBC, Single Sign- On (SAML), etc.
  • Good understanding of at least one of the cloud infrastructure providers such as AWS, Azure or GCP
  • Experience working with teams across geographies
  • Excellent analytical, problem- solving, and interpersonal skills
  • Excellent oral and written communication skills
  • SCJP Certification will be a plus
,

Keyskills :
quality assurancehigh availabilitysoftware integrationsinterpersonal skillsproduct supportsoapcommunication skillscustomer satisfactionscjpweb applications

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