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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Medical / Healthcare |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Responsibilities: Provide service and customer support during field visits Follow discussed schedule and execute accordingly Manage all on- site installation, repair, maintenance, and test tasks Diagnose errors or technical problems and resolve with a guided approach, Follow regular reporting to the manager Document processes where required Follow all companys and departments field procedures and protocols Cooperate with the technical team and share information across the organization Comprehend customer requirements and make appropriate recommendations/ briefings Build positive relationships with customers Requirements: 1- 3 years experience in field support Ability to troubleshoot, test, repair and service technical equipment Excellent written and verbal communication ability Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications Strong multi- tasking and organizational skills ,
Keyskills :
customerrelations sales mail delivery email siteinstallation verbalcommunication customerrequirements mobile schedule diagnose equipment protocols maintenance installation com ieldsupp customersupp rep ting