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Field Technician

10.00 to 20.00 Years   Pune,Bangalore, Chennai, Noida, Hyderabad, Kolkata, Gurugram, Mumbai City, Delhi   13 Feb, 2025
Job LocationPune,Bangalore, Chennai, Noida, Hyderabad, Kolkata, Gurugram, Mumbai City, Delhi
EducationNot Mentioned
SalaryRs 42 - 60 Lakh/Yr
IndustryMedical / Healthcare
Functional AreaField Sales ExecutiveBio Tech / R&D / Scientist
EmploymentTypeFull-time

Job Description

    We are looking for a self-starter Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.Responsibilities
    • Provide service and customer support during field visits or dispatches
    • Tie workflow to schedule
    • Manage all on site installation, repair, maintenance and test tasks
    • Diagnose errors or technical problems and determine proper solutions
    • Produce timely and detailed service reports
    • Document processes
    • Operate vehicle in a safely manner and use field automation systems
    • Follow all companys filed procedures and protocols
    • Cooperate with technical team and share information across the organisation
    • Comprehend customer requirements and make appropriate recommendations/briefings
    • Build positive relationships with customers

Keyskills :
customerserviceriskfield technicianshealthhealthcare managementtechnical supporthealthcare consultingproblemconstructionstructuredmedicaladministrativetechnicianassistantmanagerprojectexcellenceinformation

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