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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Rs 1.0 - 4.0 Lakh/Yr |
| Industry | Hotel / Restaurant |
| Functional Area | Front Office / Receptionist |
| EmploymentType | Full-time |
We are Hiring Front Office Executive at The Machan Resorts, Lonavala.Job Summary:Accommodates guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessary front office equipment, etc. to ensure high-quality guest relation.Responsibilities and Duties: Greets, registers, and assigns rooms to guests. Issues room key to the guest. Responsible for proper key control and other security measures. Answers telephone in the absence of telephone operator. Transmits and receives telephone messages and sets up guests wake-up calls. Date stamps, sorts, and racks incoming mail and messages. Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions. Keep records of room availability and guests accounts. Operates the front office computer system. Makes photocopies if needed. Computes bill, collects payment and makes the change for guests. Posts charges such as room, food, liquor, or telephone, to the guest folio. Deposits guests valuables in hotel safe or safe deposit box. Checks out guests and inquires about their stay. Actively builds awareness of the Brand to guests.Contact:+917021308708tabish@themachan.comwww.themachan.com
Keyskills :
depositshotelreservationcustomer satisfactionsecurityrecordsrackscontrolchecksfront officebrandfeedback managementboutique hotelsshoppinghotel administrationidsguest relationsguest recoveryrooms division managementsalesequipmentcash h