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Genpact is hiring for Customer Service Executive

0.00 to 2.00 Years   Pune   31 May, 2019
Genpact
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Care Executive
EmploymentTypeFull-time

Job Description

Greetings from Genpact.Excellent opportunity for Customer Service for Pune Location.We are a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies ways of working.Inviting Applicationsfor voice process / Email Support.Title: Customer Service ExecutiveJob Location: PuneResponsibilities:

  • Respond to customer inquiries and problem escalations
  • Provide excellent customer service to our customers.
  • Maintain a thorough understanding of client process and policies.
  • Should be very good in communication .
  • Should be able to speak English and Hindi.
  • Flexible for 24*7 shift (Rotational)
  • Provide excellent customer service to our customers.
Qualifications:Any Graduate / Undergraduate ( NonTeachnical)Experience: 0-2 YearsSalary: 1.8 PA to 2.5 PAContact Person: Jyoti Sonkar -+91-8130968995Email ID: Jyoti.Sonkar2@genpact.com

Keyskills :
operationsprocesscommunicationsupportmailsupportchatprocesssolvingqueriescustomerservicecustomercarecallcentrevoicecustomerretentioncustomerrelationshipnontechnicalbackofficevoiceprocessvoicesupport

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