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Hiring for Analyst

2.00 to 5.00 Years   Pune   06 Dec, 2022
Eaton Technologies Pvt Ltd
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryEngineering / Construction
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

    1. Manages standard portfolio of customers with regards to receivables, collections, order review elease & Dispute Management
    2. Willing to work in US shift (06:00 PM to 3:00 AM Shift).
    3. Assess credit risk, establish and approve credit limits for new customers. Releasing credit holds as and when required, after a proper analysis of the past due status of the customer/s. Prepare financial analysis and credit file to manager for approval.
    4. Provides financial order management support to Supply Chain and Sales and Marketing personnel to control credit exposure, effect timely payment, and minimize risk of customer disputes.
    5. Submits invoices on customer portals in a timely manner to ensure timely cash inflow.
    6. Conducts collection calls, resolve billing issues, investigate returns & credit issues.
    7. Works towards resolving customer EDI issues and aims to get maximum customers on board EDI.
    8. Liaises with plants/warehouses, salespersons, plant finance team, customer support team, project managers and others in the organization to resolve disputes/customer claims on unpaid invoices
    9. Performing account reconciliation & Negotiate with customer on disputes for resolution and documents root cause
    10. Identifies patterns and gets to the root of issues causing delinquencies and leads resolution of identified issues to improve customer experience and ultimately department past due metrics
    11. Participates in process improvement projects
    12. Communicates effectively with external and internal stakeholders
    13. Understands the entire order to cash value stream and applies the knowledge to achieve results
    14. Documents new and existing processes. Updates documents as soon as improvements are made
    15. Markets, trains, counsels, advises, and communicates credit department policies and procedures to company personnel
    16. Provides customer service and develops relationships with internal/external customers and suppliers
    17. Maintains accurate credit & collection files. Maintain electronic collection notes for each customer account.
    18. Maintains accurate customer information for billing purposes in accounts receivable and ERP System.
    19. Abide by Audit requirements and Rules and Regulations as and when laid by the company, government regulators and agencies at all times
    QualificationsBachelors Degree Required (Business, Finance, Commerce)2-5 years Business to Business Credit/Collection ExperienceEffectively securing prompt payment from customers while employing commercial sensitivity, business acumen, and good judgmentEffective business writing and professional communication skillsExperience utilizing Oracle 11i/R12, MFGPro ERPExperience utilizing SAPExperience utilizing Microsoft Office Suite, Internet, and related computer skillsDemonstrated Effective Customer Service SkillsDemonstrated Effective Negotiation SkillsWork independently, decisively and timelyAdapts to change, plans and prioritizes as requiredWilling to work US Shift hours (6:00 PM to 3:00AM IST),

Keyskills :
credit riskcustomer serviceorder managementsupply chaincustomer supportequal employment opportunitybusiness acumen

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