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Hiring for Manager

10.00 to 15.00 Years   Pune   02 Apr, 2019
Vodafone
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
Industryelecom / ISP
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

  • Operates and maintains the hardware and software systems for Atoll (2G,3G and 4G network and Microwave Link and Evenflow ( Tool to enable engineers to rollout, upgrade 2G,3G and network ). also holds Site
  • Maintains high availabilityand optimal performance of customer s infrastructure and of all IT and Telecom supported services.
  • Continuously improves system performance and optimizes the existing ways of working. Customise and develop codes to fix the issues / to provide the work around to the issues as pert of L3 team.
  • Adapts and contributes to the customization of hardware and software solutions based on customer requirements, delivering cost efficient services of high quality.
  • Aims to resolve incidents and service requests within agreed Service Level Agreements
  • He / She has to analyse the problem tickets and come with solution for permanent fix by customising / develop the code .
  • Must follow the CRQ process to deploy the patches and ensure all update patches are installed on the application and responsible for performance improvement.
  • Managing applications in terms of configuration, changes,implementation, rollout and preparation for all operated services including oncall duties
  • Performs health checks and troubleshooting activities in order to maintain the functioning state of the hardware and software systems, using the available tools
  • Resolving incidents, problemsand service requests including implementation of workarounds and changes.
  • This includes timely availability of major incident reports for any major incident and actively driving the implementation of appropriate counter measures
  • Support the System integrator in deploying the HW, Connectivity and deploying the EMS and NMS systems at the primary and secondary datacentres
  • Managing or executing the deployment of BAU patches, hot fixes in line with change management process
  • For some of the delivered solutions, modifies and adapts the existing software in order to reach better performance and customer experience.
  • Stakeholder Management
  • Experience in managing teams of up to 20 people, performance manage ment, career management, skill development
,
  • BE-E&TC/Computers
  • 12-15 years experience in managing O SS operations and leading a team of 20+ people comprising L1-L3 enegineers and solution architects
  • Minimum 10 years of experience in development/ L2/L3 support of fault and performance management
  • Certifications in Linux/unix
  • Experience in probing tools in a telecom environment
  • Should have good knowledge on network planning
  • Experience in managing the applications like Atoll, Evenflow
  • Excellent coding skills on Java, C#, Python, Unix scripting,.NET
  • Excellent troubleshooting skills
  • Knowledge of other probing applications like Netscout
  • Hands on experience on performance Management & fault management systems.
  • Sound knowledge on Service & Network Assurance Side
  • UNIX based operating systems such as RedHat Enterprise Linux
  • Sound Knowledge on Unix Shell Scripting and Python
  • Databases such as Oracle SQL, Oracle Exadata, MySQL, Sys admin,
  • protocols such as : SNMP, CORBA, SOAP/XML
  • Experience in a multinational environment
  • Very good communication skills
  • Techlead to the team and must have strong technical skills to support team as SME

Keyskills :
operationssystemssalesprotocolservicebusinessdevelopmentcustomeroperating

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