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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Telecom / ISP |
| Functional Area | IT Operations / EDP / MISQuality (QA-QC) |
| EmploymentType | Full-time |
Conduct quality audits to ensure adherence and compliance to defined and applicable IQMS processesReview service specific process tailoring requirements (identified by Delivery teams for their business context)Conduct process Trainings for Delivery TeamsQA ReviewsAbility to review delivery processes from performance perspective and identify Risks , Gaps and improvement opportunitiesAbility to analyze data of services ( defect/ Incident/ Service request etc.) and determine trendsProcess flow analysis to identify value added and non-value added activities and suggest improvementsWork as partners with Delivery team and help them achieve Quality objectivesProcess Definition and ImplementationEffective system and/or process design and ensure process institutionalization and standardization across servicesRun Quality initiatives (as required)Independently run Lean and Six Sigma Projects for improvement.Essential8-10 years experience in IT sector with minimum 5 years in quality assurance for Development projectsPost-Graduation / GraduationMust have handled Internal and external Quality Management Certification or customer auditsCandidate should be well versed in conducting audits and SQA reviews for delivery processesCandidate should be well versed with Agile and Waterfall methodology for software developmentShould be well versed with SDLC and Estimation TechniquesCandidate must have working knowledge of designing compliance, effectiveness and efficiency metrics system in line with business objectives and organization policyCandidate must have experience in conducting Management Review Meeting with all the mandatory KPIs and overall system health related data along with the recommendation for system improvementCandidate must have Knowledge of CMMI , TMMI Frameworks and associated certificationsMust have very strong knowledge on delivery process and business / process metricsDesiredShould have run Six Sigma projects in IT scenarioBA/BCOM/BCA/BSC/MBA/BEEssentialCertified Internal auditor for ISO 9001TMMIImplementation experience of CMMIDevAgile Scrum masterDevOps knowledgeDesiredITILImplementation experience of CMMI SVCSix Sigma Green BeltITSM 20k,
Keyskills :
crum master six sigma green belt quality audit six sigma projects internal audit process flow process design six sigma