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Hiring for Senior Technology Support Executive Pune

1.00 to 4.00 Years   Pune   04 May, 2019
Infosys BPM Limited
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryPO / Call Center
Functional AreaBack Office OperationsCustomer Service (International)
EmploymentTypeFull-time

Job Description

Walk-in @ INFOSYS BPM- Hiring for Senior Technology Support Executive- Pune Interview Details:Interview Date: 6th-May-2019(Monday)Interview timings: 10AM to 2PMInterview venue Details:Venue Infosys BPM Limited45-B Wing, Kapila Towers, Behind Dr. Batra,Ambedkar road near Pune RTO & Railway Station,Pune 411001Contact Person: NehaReferred by: Roshni Eligibility Criteria: Qualification: Any GraduateExperience: 1 to 4 Years of ExperienceShifts: 24*7 Shifts/Rotational ShiftsWork Location: PuneDomain: Voice ProcessDesignation: Senior Technology Support ExecutiveJOB DESCRIPTION-Knowledge of ITIL FrameworkExcellent communication skills - Service Request and Incident Management - Ticketing tool Service Now - Good Communication skills - Basic Technical troubleshooting including Desktop, Outlook, MS Office suite, Networking, etc - Good analytical skills - Problem solving- ITIL Certified - Knowledge of Excel - Previous experience in Voice based technical support - MFA (Multi-Factor Authentication) - Office 365The candidate should carry below mentioned documents in Original:

  • 10th, 12th, Graduation and Post-Graduation (Mark Sheet and Certificate). Provisional Degree Certificate
  • 2 Color Passport Size Photographs.
  • ID Proof Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory
  • Previous Employer Relieving Letter or Experience Letter. (If Any)
  • Current Employer Appointment Letter and Salary Slips (Last 2 - 3 Months) (If any)
Thanks & Regards,RoshniTalent Acquisition | INFY HR

Keyskills :
roubleshootingitil frameworktechnical voice processl1 helpdesktechnical supportl1 engineerit helpdeskl1 supportl1 executiveticketing tooldesktop support

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