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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Rs 3.5 - 5 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Technical Support / Helpdesk |
| EmploymentType | Full-time |
Hiring For Technical Support -B2B Voice processRoles & Responsibilities:o Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.o Clarify Customer requirements; probe for and confirm understanding of requirements or problem.o Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.o Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.Candidate Profile-o Any Graduate - Any Postgraduate - Any Undergraduate - Drop out (Experienced) / (pursuing with 12 months technical support experience.o Salary upto 5.8 LPAo Excellent verbal skills in English Language.o SERVER knowledge is must.o Excellent knowledge of Exchange Server 2007/2010, Active Directory & Operating Systemso Network troubleshooting and should be well versed with Microsoft Office Outlook 2003/2007/2010.o Flexible with 24/7 Environment.Certifications (Preferable):-o Exam 70-640(Windows Server 2008)o Exam 70-662(Exchange 2010)o Exam 70-321(Deploying Office 365)o Exam 70-323(Administering Office 365)Additional Benefits-o Two-way A/C cabs. (Company was awarded for best in industry transport service).o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhso Gratuityo Education Assistance plan Annual entitlement of up to INR 24,000.o Employee / corporate discounts at majority of retail chains / hospitals / laboratoriesDesired candidate :*Any grad fresher(B.Tech,BCA,MCA,M.Tech) or under grad with minimum 1+year experience in technical support can apply*Must have excellent communication skills*Must have good knowledge in DNS,DHCP,Active directory,Exchange server,window server*CTC-5.8LPA + unlimited incentives*5 Days working*cab facility*Location- Gurgaon*candidate must be flexible with 24*7 shiftsSkype interviews are available for outstation candidatesMAHI9213701010 / 8287502948mahi.jobsexpert@gmail.com
Keyskills :
grouppolicy dhcp dns techsupport technicalhelpdesk serversupport servicedesk technicalvoiceprocess activedirectory technicalsupport office365 ciscocertifiednetworkassociate exchangeserver msexchange oraprocess bcafresher windowserver tech