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Job Location | Pune |
Education | Not Mentioned |
Salary | Rs 3.5 - 5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Technical Support / Helpdesk |
EmploymentType | Full-time |
Hiring for Technical Support (L1 Support Engineer) International Voice ProcessRoles & Responsibilities:o Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures. o Clarify Customer requirements; probe for and confirm understanding of requirements or problem. o Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.o Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.Desired Candidate:*Must have exp in International Technical Support Voice.*knowledge in Server support ( DNS,DHCP,AD) is mandatory.*Excellent communication skills required*CTC 5.8LPA*Location-Gurgaon/PuneMAHI9213701010 / 8287502948mahi.jobsexpert@gmail.com
Keyskills :
grouppolicy technicalhelpdesk exchangeserver fsmo support troubleshooting dns voiceprocess voice internationalvoiceprocess technicalanalysis msoutlook technicalsupport serversupport windows dhcp technicalvoiceprocess internationalvoice