hiring ___ now Specialist, Implementation

Job Description

Job TitleSpecialist, ImplementationOverviewCustomer Delivery Europe is in the centre of the MasterCard Europe organization and the key contact between the Divisions, Operations and Technology, the Product & Innovation team and the other business units. We are close to the markets and to our customers.The Customer Implementation Services - CIS -group works on a daily basis in a customer-facing environment, driving new and existing products / services to market from a transaction processing implementation perspective. The team is delivering standard and complex implementation activities, with the customer, ensuring high quality service to our customers, applying project management & testing end to end, guiding the customer through the different tasks that need to happen in order to become live in the market and ensuring high reliability of the implementations.Role:Depending on the implementation type, the project management role and the testing engineer role in a specific project is done by two separate individuals .For certain projectimplementation types, having both roles done by one and the same person makes the delivery to market more seamless.We are looking for an individual playing both roles i.e. CIS implementation project manager and CIS testing engineer, being the single point of contact towards the customer.Provide end-to-end project execution throughout processing implementation projects.Assess and document customer needs and according implementation activities.Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology.Guide customers through applicable MasterCard processing rules, specification and documentationIdentify appropriate processing implementation support documentation (contracts, agreements, forms etc) to be provided by customers,Handle multiple customer processing implementation projects in parallel.All About You:Education: Bachelors degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.Knowledge / Experience:Three to five years of Information Technology system knowledge, with good understanding of network technology, applications, and project management.Good knowledge in payment transaction processing, digital eco-system and industry business principles. Strong understanding of MasterCards digital solutions (MDES, MDES 4 Merchants)Good understanding of MasterCards payment processing systems, formats and associated customer host interface testing services and principles.Good understanding of the 4 party model and the full transaction lifecycle for MasterCard brandsSkills/ Abilities:Ability to interact well with the customerGood verbal and written communication skillsSelf Starter with a desire to learn independentlyGood project management skillsAbility to manage change in a technical work environmentAbility to understand theory /principles with business impact and apply this understanding to the work environmentAbility to work in a matrixed organizations and cross functional teamsAbility to provide basic training and overview of the functions within CISLanguages: fluent English , additional European languages are strong assetsCorporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercards security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercards guidelines.,

Keyskills :
information technologycomputer sciencebusiness