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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
The Digital Service Operations Business Unit develops products that enable our customers to monitor their networks, optimize the use of their IT resources, and manage their costs.The Information Design and Development (IDD) department develops end-user technical documentation for these enterprise software products and solutions.Primary Roles and Responsibilities:The following are some of the responsibilities:Develop high-quality documentation for the assigned productsParticipate in department initiatives to enhance documentation quality and user experienceExperience/ Qualifications:Bachelor s degree in English, Journalism, or Computer EngineeringMinimum 5 years of technical writing experience in enterprise softwareStrong content design and writing skillsProficiency in tech writing tools, such as Confluence wiki, HTML, Adobe Acrobat, and SnagITStrong understanding of documentation processes, content usability aspects, and Agile methodologiesAbility to quickly learn new products and technologiesExcellent communication and interpersonal skillsCommitment to teamwork,
Keyskills :
framemaker documentation html lotusnotes onlinehelp itmanagement adobeacrobat contentdesign technicalwriting serviceoperations enterprisesoftware technicaldocumentation nf mationdesign