Infrastructure Monitoring Engineer

Job Description

Job Title: Infrastructure Monitoring Engineer Location: Pune About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. Risk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Working Flexibly We re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers and clients needs. Whether you have family commitments or you re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility then please discuss this with the hiring manager.This position is for a senior analyst to work on the operational delivery and support of strategic workload automation solutions in use across the Barclays group. Support bank s core workload automation applications, which provide scheduling functionalities across all business towers, application areas and platform technologies. What will you be doing This position is for a senior analyst to work on the operational delivery and support of strategic Monitoring application solutions in use across the Barclays group.
• Responsible for management and availability of the Enterprise Monitoring applications like Netcool, Nimbus (UIM), xMatters, Tanium etc.
• Handling Major Incidents as per the MI management process
• Coordinate with Projects, Users, IT run and Engineering to deliver on new requirements.
• Ensure fault resolution and escalations are handled in a timely manner using Change and Problem management processes.
• Support the implementation of core infrastructure changes
• Ensure documented procedures followed and new provisioned for new issues or processes
• Estate Management ensure all tools maintained to the latest level to mitigate risk and ensure vendor support where possible
• Support global DR tests
• Raising of and management of Vendor supported issues
• Cross Training of processes/procedures/tools
• Contribute to the toolsets continuous improvement lifecycle
• Technical lead/deputize for manager
• Stakeholder management with active communication skill
• Responsible for the design, implementation, security and availability of Tools and custom solution infrastructure, based on business requirements while adhering to tight operations, security, and procedural models
• Responsible for complex Integrations, advanced maintenance, High availability, disaster recovery, use case development, customer support, training and documentation for our Tools environments
• Demonstrate a technical acumen to support complex Tooling Solutions, under minimal supervision
• Operate in complex, highly-secure, highly-available, operations-centric datacenter environments and interact with other technology domain experts as required, to build and maintain the System Management solutions in those datacenter environments
• Function as the Event Management Resource on key infrastructure projects and initiatives
• Ability to create technical design and build documentation for tooling infrastructure
• Work with other Engineering disciplines to develop Reference Architectures and technology standards based on Infrastructure Building Blocks that can be offered as services to our internal customers
• Participate in on-call support rotation
• Hands-on experience with IBM IPL and Good in writing policies of Impact in Java
• Hands-on experience with NOI features like IBM Event Analytics
• Strong knowledge of OS fundamentals for UNIX, Linux or Microsoft platforms
• Knowledge of virtualization technologies and products from VMware, Citrix or Microsoft
• Knowledge of Service Now.
• Excellent oral and written skills with the ability to interact with management, technical subject matter experts, and business customers are essential in this role.
What we re looking for:
• Good hands-on skill in Netcool, Nimbus, Tanium tool administrative activities
  • Strong knowledge and experience in Windows and UNIX/LINUX platforms.
  • Scripting and programming languages (any of Perl, Shell, PowerShell)
  • Experience with SQL queries.
Skills that will help you in the role:
• Experience in the management/operational support of network monitoring applications like Spectrum,APM.
• Experience in Chef automation is preferred
• Exposure to governance, control and risk management policies. Understanding of ITIL Event/Incident processes
Where will you be working Pune Be More at Barclays At Barclays, each day is about being more as a professional, and as a person. Be More @ Barclays represents our core promise to all current and future employees. It s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details. Our Values Purpose, Values and Mindset We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship. Respect We harness the power of diversity and inclusion in our business, trust those we work with, and value everyones contribution. Integrity We operate with honesty, transparency and fairness in all we do. Service We act with empathy and humility, putting the people and businesses we serve at the centre of what we do. Excellence We champion innovation, and use our energy, expertise and resources to make a positive difference. Stewardship We prize sustainability, and are passionate about leaving things better than we found them.Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive. Empower Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure. Challenge Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints. Drive Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done. ,

Keyskills :
subject matter expertstechnical subject matterrisk management frameworkuse casedata centerrisk managementevent managementcustomer supporttechnical designconsumer bankingequipment supply