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Infrastructure Service Management

2.00 to 8.00 Years   Pune   18 Nov, 2020
Accenture
Job LocationPune
EducationNot Mentioned
SalaryRs 2.0 - 8 Lakh/Yr
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world s largest network of Advanced Technology and Intelligent Operations centers. With 506,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

  • Project Role :Application Developer
  • Project Role Description :Design, build and configure applications to meet business process and application requirements.
  • Must Have Skills :Infrastructure Service Management
  • Good To Have Skills :No Technology Specialization
  • Job Requirements :
      • Key Responsibilities : A: Thorough understanding and ability to manage priority 1 and 2 network infrastructure incidents and/or end-to-end change management lifecycle in a large scale GNOC This would include driving/collaborating with diverse network teams per cloud platform, client technology experts and major incident management teams and/or client change management teams B: Ability to review and produce management level notifications for priority 1 and 2 outages and/or management reports for change management
      • Technical Experience : Experienced and versatile in incident and change management functions within a large-scale GNOC global network operations center setup B: Skilled in conducting/leading dialogue with multiple client teams on major incident bridges/change advisory forums C: Must be familiar with terms and terminologies of network and networking platforms; experience/expertise in technical management/understanding of data and voice networks is desirable
      • Professional Attributes : A: Good communication
    • Additional Information : Service Management -ITIL, Service operations,Continuous Improvement
,

Keyskills :
major incident managementglobal network operationsnetwork operations centerbusiness processchange managementservice operationsnetwork operationsincident managementsoftware engineeringprofessional services

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