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IT Infra Network_Ops_L3

8.00 to 12.00 Years   Pune   30 Jan, 2022
Confidential
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

    Dear Candidate,Greetings of the day!We are Hiring forIT Infra Network_Ops_L3Role & ResponsibilityHandling & resolving escalated Network L3 related incidents Performance troubleshooting and capacity planning Work along with Customer Project teams for future expansions &projects Complex troubleshooting, Root cause analysis, performance tuning, diagnostics and maintenance of IT Network security related Equipment. Coordinate with different teams geographically. Carry out proactive and reactive administration on Networking and associated applications. Troubleshoot performance and availability issues on network security devices such as routers, switches firewalls, IDS, IPS, UTM, Content Filtering solutions. Monitor alerts received from the monitoring systems and take appropriate action based on the defined processes. Proactive incident & problem management. Troubleshooting, diagnosing and resolving technical customer issues. Keep track of capacity and security aspects and analyze it in light of the business requirements of the customer and proactively ensues scalability and optimal use of existing infrastructure. Monitor and test network performance and provide network performance statistics and reports. Oversee new and existing equipment, hardware, and software upgrades. Vendor Management (service provider, etc.). Ability to adhere customer policies & procedures. Ability to communicate and listen effectively. Work closely with the Project Manager in project planning, status reporting and ensure adherence to SLAs. Responsible for SLAs & KPIsday to day operations from N/W side Skills Required-Willing to work in shifts Strong technical knowledge on IT Infrastructure Management all flavors of N/W Excellent knowledge on ITIL processes like incident, problem & change management Basic knowledge of operating systems like Linux, Unix, Windows 7, Windows server 2003/2008. Basic Knowledge of Windows Active directory Services, RADIUS, LDAP. Ability to find technology workarounds to issues that can be resolved in a timely fashion SLA & Stakeholder Management Understanding of Cloud concepts Proficient in ITSM tools functionality like Service Nowetc Educational/professional qualification required Engineering or equivalent Graduate Degree ITIL Certification N/W & Firewall related Certifications CCNA and CCNPSoft skills/competenciesMust have good written and verbal communication skills. Strong conceptual and analytical skills Ability of adapt any new technical environment with minimal knowledge transfer effortsRegards,HR Team

Keyskills :
unixlinuxtroubleshooting

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