| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Management Consulting / Strategy |
| Functional Area | Network / System Administration |
| EmploymentType | Full-time |
IT Specialist will be assist customers/ clients with technical problems when using the products and services. Support Specialist responsibilities include resolving customer/ clients queries, recommending solutions and guiding product users through features and functionalities.Upto 1+ yrs of experience in IT industryMust be familiar with JIRA ticketing tool and SlackBasic knowledge on atleast 2 of the below technologies-Air Table-Last PaaS-Sky Box-cPanelMust have troubleshooting experienceExcellent communication skills in English both verbal and written.Candidate should possess excellent learning ability and take up challenges. Be a good team player.Professional approach to problem solving.Assertive, confident& results-orientedResponsibilities will include:Respond to customer trouble reports and requests and ticketing systems, using experience and judgment to escalate problems as needed.Should be able to manage Frond end desk for ticket flowCollaborate with other Support team members.Continuously improve troubleshooting skills, product expertise, and knowledge on related technical topics,
Keyskills :
ticketing systemscommunication skillstroubleshooting skillsjirabasicenglishfeaturesticketingcommunicationtroubleshootingTicketing SoftwareTicketing Tools