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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Rs 3.0 - 7 Lakh/Yr |
| Industry | Banking / Financial Services |
| Functional Area | Technical Support / HelpdeskIT Operations / EDP / MIS |
| EmploymentType | Full-time |
Are you an expert when it comes to technology like video conferencing and video streaming Do you have a track record of influencing senior IT stakeholders and business partners Do you have proven ability to solve complex issues, covering both technical and business needs We re looking for a IT support analyst to: support the Service & Product Manager across several technical domains ensure workflows, processes, tooling and applications are of the highest quality standard contribute expertise to the management of existing and new IT products and services define workarounds for known errors and initiate process improvements maintain a knowledge databaseYour teamYou ll be working in the Multimedia team in Pune. We provide video conferencing and streaming support across the bank This benefits our internal customer / users. As a L2 / L3 Engineer, you ll play an important role in supporting these services and making sure zero downtime for any of these service., ideally 5 or more years of hands-on experience with video conferencing and video streaming technology. good experience working on streaming platform like vbrick, Appspace or similar technology. good knowledge of streaming protocol like HLS, RTMP and voice protocol like SIP & H323. good knowledge of working in Windows Server and Linux environments hands-on experience on Cisco telepresence, and Tandberg video conferencing devices and infrastructure ability to solve complex issues, good at problem statement analysis and solution design thinking some knowledge of data networking (routing, switching) confident communicator that can explain technology to non-technical audiences capable of understanding client needs and translating this into products and services.*#LI-SS1
Keyskills :
unixtroubleshooting customer relationssla environmentit support windows serversolution design