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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
IT System Support Specialist JOB DESCRIPTION:- Job Holders Designation: IT Systems Support Specialist Location - Pune Minimum QualificationBachelor Degree in Computer Science/ BE IT or Computer/ Any other related disciplineSkills RequiredMCSE, MCDBA or MCSE Data platform, MS SQL, VMware virtualization technology, Active Directory, RDS farm management, NAV environment, English communicationMinimum Experience5-8 Years in relevant field Job Responsibilities & Authorities 1.Responsible for 1 st & 2 nd level APAC NAV Platform RDS Farm Print server File Share Service Authentication & authorization system Application Server2Supporting SQL infrastructure & services as defined by shred IT3Manage customer expectations by providing & maintaining positive customer support Position Summary The person is responsible for NAV & SQLIT systems are available for smooth running of business operations in APAC data center. This person serves as second level support for all APAC sites using the NAV platform but can also occasionally act as first level for the users directly. This role calls for high focus on the customer service, passion & urgency to resolve end user issues. In addition. This person serves as a database administrator resource for all SQL related services. This resource will also function as team member in the APAC regional IT organization & shared IT SQL team ,
Keyskills :
billing environment automation basic bscs mssql farmmanagement customerservice businessoperations it sql nav mcse apac mcdba vmware english ystemsupp activedirect customersupp