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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Job Opening Details back to list Reference Code: RRF005006 Job Title: L1 IPT Engineer Category: Good Knowledge in supporting and handling Cisco IPT and Contact center products.Able to solve problems with general guidanceManaging EscalationsShould be good in driving calls with customer.Work in shifts.Follow up and make scheduled call backs to customers where necessary. Key Skills: CISCO Location: PUN Required Experience: Not Specified Positions: 1,
Keyskills :
cisco iptcontact centerrmgiptemailACDWorkforce ManagementCTICall Center DevelopmentIEXIVRAvaya ProductsCOPCCall LoggingIPCCIPCC ExpressUnity ExpressUCCEUnity ConnectionVoice Networking