| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Education / Training |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Detail of the activity to be performed by NOC engineer: 3. 2. 1. Fault management The main activities under the scope of - Fault management shall be as follows: 24X7 Monitoring of the Network Elements on EMS Alarm management and resolution Reactive Problem Management (Calls from Service Desk/ Customer Team) Coordination with field team to resolve issue Coordinate with Network/ Infra team to resolve issues outside the purview of ALU IP network. Open ticket with ALU TAC and work with TAC for resolution Escalate/ Inform Customer, ALU and other teams per defined escalation matrix Close fault tickets after confirmation from customer 3. 1. 1. Configuration management Following activities are in the scope of Service provisioning: Network Provisioning Any provisioning activity on the network element Provisioning of New Services (L2, L3 VPN) as per MOP Routine backup of the configuration etc. Software upgrade of Routers Reports as per Customer requirements 3. 1. 2. Performance Management Following activities are required to be carried out under the performance management: Performance reports on agreed frequency (Daily/ Weekly/ Monthly Dash boards as per agreed format) Inventory Report from EMS/ NMS in agreed format and frequency Network performance and statistics Data Capacity Planning and Augmentation 3. 1. 3. Change Management Following activities will be performed as part of Change Management Understand Change requirement and Initiate Change Management process Implement changes as per MOP. Fallback process shall be part of MOP and will be followed if required Change Management report 3. 1. 4. Transition Post completion of project, NOC activity will be transition to customer team. Following activities will be performed as part of this exercise Documentation of Process, flows, SOP followed during project Associate customer team in NOC activities for smooth handover Share learning s and provide on job training to customer team,
Keyskills :
avaeejavaservlets