Lead BizOps Application Engineer

Job Description

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team one that makes better decisions, drives innovation and delivers better business results.Job TitleLead BizOps Application Engineer About EthocaAt Ethoca, you can join a team of top business and technology innovators who are transforming the industry. We are changing the payments landscape and reinventing the way global merchants and issuers combat fraud and reduce costs. Our services allow customers to focus on what really matters - increasing sales and creating a great customer experience. Our relentless customer focus is what makes us an award-winning company.We believe that when people come together, it unlocks potential. Our collaborative environment enables our teams to deliver and develop solutions that provide safety, security and convenience for our customers.Ethoca is a place where risk-takers thrive, change makers excel, and innovators shape a better tomorrow. Innovation requires taking thoughtful risks and moving with speed and agility, so that s what we do. We invite our employees to bring their hearts, minds and whole selves to work every day to push boundaries and dream up new possibilities. Let s create new possibilities together. Job DescriptionTo support our continued growth and success, we are seeking a Lead Infrastructure Administrator to join our team and help take on new projects as Ethoca continues to grow. The role will report to the Manager of BizOps and will work closely with the architectural, development & operational teams in the reliable, secure delivery of Ethoca s services. The role will focus on Ethoca s scalability, security, availability and performance.The ideal candidate will have a proven track record operating Software as a Service (SaaS) platforms in a production environment, ideally within the ecommerce space. They will possess a wide variety of technical experience covering systems administration, cloud administration, networking, storage, security, virtualization and software deployment. A well-honed instinct for security and reliability is a must.t Responsibilities: tProvide technical leadership to BizOps team members with supporting our on-prem and public cloud deployments tSupport a highly available, highly-secure, hybrid production environment running on Linux systems in public cloud and on-prem deployments using various open source applications tSet standards and define detailed processes for effectively managing a production environment with minimal downtime tPerform daily monitoring and maintenance of all hardware/software infrastructure components including servers, virtual machines, storage area networks, etc. tBe proactive and predictive, solve problems before they happen tEmbrace DevOps practices & methodologies tProvide application and product support and troubleshooting of the Ethoca platform tUse your experience to shape the future of our production infrastructure tBe willing to learn new technologies and assist with architecture and design tWork efficiently within a high security environment (Ethoca is PCI-DSS Level 1 certified) tCommunicate clearly and effectively to all levels of the organizationPosition Requirements: tTechnical or team leadership experience in a 24/7 environment tLinux/Unix experience tExperience supporting highly available and fault tolerant systems tJava Application support experience t7+ years of Virtualization experience t5+ years of Cloud (Azure & AWS) technologies experience t2+ years networking experience (Ex. TCP/IP, UDP, Routing, Firewalls, load-balancers) tComputer Science or Engineering degree or equivalent experience tParticipate in on-call shifts, our infrastructure runs 24/7 tSecurity knowledge & experience (Ex. Encryption/Hardening/Certificates/PKI/SSH/VPN) tExpert problem solver by applying problem analysis methodologiesWhat Sets You Apart: tDatabase familiarity or experience tOpenStack Experience tAnsible/Chef experience tSkill at automation (Ex. Orchestration, scripting or development) tDesire to automate everything, automate anything tSoftware development education or experience tDesire to document everything tPCI-DSS or similar experience (ex. financial/government/healthcare) tUnderstanding of the ITIL framework Due to COVID-19, most of our employees are working from home. We ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we re all in this together.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodationmastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.,

Keyskills :
scadaautomationsalesteam leadershipsoftware as a servicepci dssopen sourcenew projectsprogrammingcustomer focusplcequal employment opportunitynew hiresdigital economyproduct supportproblem analysis