Lead BizOps Engineer

Job Description

Job TitleLead BizOps EngineerJob Description SummaryJob DescriptionOverviewAs Mastercard continues to define and articulate a common vision in our journey with digital transformation, we have been strategically focusing on multi-cloud strategies, including some focused around Cloud Security. With a number of cloud initiatives across the enterprise, we have been aggressively exploring and implementing various cloud enabled capabilities and defining cloud migration strategies such as cloud-native application architecture migration and leveraging IaaS offerings from cloud providers like Azure, Google Cloud, AWS, etc. In order to support Cloud Security initiatives it is critical that the proper BizOps footprint is established to mature and create appropriate Operational support models and best practices.The role of Corporate Security Operations is to be the production readiness steward for Cloud Security efforts by managing, mitigating, or elevating awareness of the business risk of all customer interactions with Mastercards technology platformsThe BizOps team will be a production readiness steward for Cloud Security by managing, mitigating, or elevating awareness of the business risk of all customer interactions with Mastercards technology platforms.We accomplish this by linking every technology recommendation with a business value, continuously monitoring platform health indicators, and elevating awareness when one of our main objectives is at riskSupport daily operations with a distinct focus on triage, impact mitigation and root cause identification through a depth of knowledge for corresponding products.Proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applicationsCentralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholdersAlign Product and Customer Focused priorities with Operational needsAutomate all things by having a low tolerance for manual work and drive towards CI/CD concepts and processesRoleContribute to efforts for Protect and Enable teams responsible for implementing DevOps practices, production readiness, and compliance for MasterCard Core applicationsContribute on Corporate Security Operations efforts (speed to resolution, bridging the gap between business partners, developers, SLA management, and key support teams. Lead activities for Continuous Delivery / Continuous Improvement, automate existing technical processes, enhanced monitoring, and identify efficiencies for Crypto Service applications.Engage in and improve the whole lifecycle of servicesfrom inception and design, through deployment, operation and refinement.Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.Maintain services once they are live by measuring and monitoring availability, latency and overall system health.Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.Manage, implement, enhance, and enforce consistent company and department Security Ops practicesApply technical and business knowledge to effectively support Crypto Service applicationsPractice sustainable incident response and blameless postmortems.All About You Bachelors degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience.Background in Dev Ops practices a distinct advantageBackground in automation a distinct advantageExperience with algorithms, data structures, complexity analysis and software design.Experience with Thales, Entrust (nCipher), Safenet HSMs a distinct advantageBackground working with Azure, Google Cloud and AWS HSMs is an advantageExperience in one or more of the following: C, C++, Java, Python, Go, Perl or RubyHigh energy and ability to influence othersStrong understanding of all phases of a Software Development Life CycleDeliver time-saving process improvements that will be repeatable, maintainable, valuable, and fit into MasterCards Business Operations vision.Exceptional communication skills requiredSelf-motivated and highly collaborativeComfortable working in a dynamic and fast-paced environmentInterest in designing, analyzing and troubleshooting large-scale distributed systems.Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.Ability to debug and optimize code and automate routine tasks. COVID-19 ConsiderationsWe value the safety of each member of our community because we know were all in this together. In many locations, which may change over time, weve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercards security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercards guidelines.,

Keyskills :
master datafinancialsidocbusiness process design