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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Billing - S5 Serves as a team lead/ work leaderManages the day-to-day activities and initiatives of the team and aligns team resources accordingly to complete daily tasksResolves complex issues that have been escalatedSupports and completes complex accounts and configures them in the systemOften assists others with more complex and unprecedented requestsReviews tests and most complex invoicesDirects, motivates and develops staff maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a teamProvides support to the business and managersHandles inquiries and requestsProvides advanced knowledge of the Billing processes and provides technical assistance on moderately complex problemsActs as the initial point of contact for issues requiring escalationCommunications feedback and counseling to staff regarding their performance, as well as to staff supervisor or managerSupervises a small team of Billing support staff and work leadsMay be responsible for specific supervisory review and approval actionsSupports the achievement of the team objectivesHigh school/ secondary school or the equivalent combination of education and experience is requiredBachelors degree preferred5-7 years of total work experience preferredExperience in financial services preferredQualifications Should be a graduate,
Keyskills :
financialservicestechnicalassistancetestsreviewsbusinesseducationsupervisionaccountsIncomeProtectionGlobalCustodyWealthManagementServicesSavingsSuperannuationerfmanceSelfInvestedPersonalPension