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Lead Software Engineer (C/C++/Win32/Python)

5.00 to 8.00 Years   Pune   30 Apr, 2021
Qualys
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Hardware / Networking
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

DescriptionWhat are we looking for in terms of hard skills:

  • Bachelors/Masters/Doctorate in Computer Science
  • 8-12 years of experience as a hands-on engineer or escalation engineer supporting Software products and solutions for service oriented deployment in public or private clouds. Products/services must have demonstrable market share/customer installed base.
  • 8-10 years of C/C++ programming on Windows, skills including design, prototype, development, test, performance profiling, etc.
  • 5-8 years of experience in Python scripting for developing tools to aid support engineers.
  • Hands-on with development tools like Visual Studio, Jira, GIT, Nexus, Maven, JIRA
  • Agile Development with Scrum, Waterfall, Iterative, Spiral or mix of any of them based on projects
What are we looking for in terms of soft skills:
  • Head problem resolutions requiring extensive analysis, troubleshooting and escalation to product development.
  • Identify, propose and enforce escalation process improvements
  • Adapt response and extensive research as per customer response.
  • Record all customer contacts and activities in CRM system.
  • Respond to incoming cases of client services department as backup during peak times.
  • Identify, analyze and write problems with program function, output, online screen and content.
  • Develop software defect reports and maintain logged defects in respective database.
  • Provide contributions to central escalation knowledgebase.
  • Identify support tools gaps, enhance needs and propose solutions.
  • Conduct extensive troubleshooting of backend databases and identify root cause of data issues.
  • Excellent communications skills, both verbal and written.
  • Self-directed; requires minimal supervision on work products
  • Team player with a can do attitude yet modest and humble attitude when it comes to collaborating within team and across other teams
  • Uncompromising attitude when it comes to quality and help raise bar of product, team members and hence overall engineering organization
What we can offer:
  • An environment to thrive and show your leadership skills
  • Innovate, Code, make a difference.
EEO Employer/Vet/Disabled,

Keyskills :
jqueryjavamvcsql servercustomer relationsroot causevisual studioclient servicesdevelopment toolsescalation processbargitjirarootpeakscrummavenpythonnexus

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