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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Engineering / Construction |
Functional Area | Sales / BD |
EmploymentType | Full-time |
f you desire to be part of something special, to be part of a winning team, to be part of a fun team winning is fun. We are looking forward to a Manager Customer Quality based in Pune, India. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it s in our values, part of our vision, and our clearly defined aspirational goals. This exciting role offers an opportunity to:1. Develop and implement a Customer Quality Organization structure capable of supporting the strategic initiatives of the organization and lead the efforts to integrate Customer Quality needs into the development of short- and long-range strategic business plans for the operation. 2. Responsible for Coordination of Customer Audits / Visits, on time closure of Customer Audit Observations and review with the team 3. Submission and PPAP to Customer and all the documentation required in relation to the Customer PPAP. On Time closure of issues arising of Customer PPAP 4. This position also manages Customer Quality Scorecard and responsible for Measurement, Monitoring, Review and Improvement in Customer Quality Performance on ZMPD, Customer PPM, Customer PPAP s, Warranty, Failure Analysis of Products / complaints on Products coming to plant for ZMPD and Warranty Study, investigate and recommend new or leading-edge technologies, methods, tools and procedures on the fields of Customer Quality and continuous improvement to proactively address changes in the business environment. 5. Execute the initiatives of the organization in the development, implementation and improvement of the appropriate Quality Management Systems throughout the operation, with all the documentation required. This includes providing advanced quality planning support in the development and launch of new products, processes and services. 6. Certified Six Sigma Greenbelt (Preferred)QualificationsRequirement:
Keyskills :
customer qualityfailure analysissix sigmaboard of directorscustomer auditshuman rightscontinuous improvement facilitationpower managementwhywhy analysisquality management systems