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Manager - Debt Management Services - COE

2.00 to 4.00 Years   Pune   22 Dec, 2021
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

* Duties and Responsibilities - The incumbent will be responsible for the below roles and responsibilities: Accountable for Collections Systems configuration Accountable for Collections User Management (user request portal request management and timely resolution of the Queries as per defined TAT) Create Oracle SQL complex scripts for system recons and dashboard creation. Oracle SQL hands on for governance health checks. Execution of system health checks and publishing the health check reports. Identification of improvement areas for Collection system user management. Accountable for monthly collection system configuration as per collections team requirement Accountable for Change Management is seamless. Maintenance of Collections classification allocation workflow rules as per collection strategy Collection System Master Reconciliation as per defined schedules. System process health checks as per defined schedules. Handling team of collection system user management and ensuring completion of collection application / user mapping requests with in defined TAT. Maintenance of audit trails for every change request Capable of interacting with Field Team and Central members Providing System related solution to Collections team Imparting system functionality trainings to collections team Should be capable to understand field issues and convert them into actionable and improvement Ensure adherence to the Code of Conduct. Have worked for 2+ years with reputed Bank/Financial Institution , * Graduate / Post Graduate with minimum 2 to 4 years work experience Hands on experience in working on system management. Hands on experience in oracle SQL developer. In depth knowledge in MS Office applications, expertise in Excel & PowerPoint. Affirmative in nature, Strong interpersonal Skills, Clarity of thought and perseverance

Keyskills :
strong interpersonal skillsms officeoracle sqlhealth checkuser managementchange managementdigital conversioncollection strategyposition managementinterpersonal skillssystem configuration

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