Manager, Reliability Engineering

Job Description

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team one that makes better decisions, drives innovation and delivers better business results.Job TitleManager, Reliability Engineering Who is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.OverviewManager - Enterprise Monitoring and Automation, PuneManger to support the EM Pune resources providing operations support and development for monitoring of critical business systems.The Enterprise Monitoring team offers robust monitoring, event management, correlation, automation and run book solutions to help MasterCard deliver continuous up-time of business services and applications and optimize operations costs and efficiency. Are you motivated by using state of the art technologies Would you like to work on a team building industry leading solutions Do you want to create innovative solutions to challenging business problems Are you motivated to be a part of driving a world beyond cash Enjoy a fast paced, start-up culture Role tLeads a team that plans, designs, and develops technical Monitoring solutions and alternatives to meet business requirements. tLead your direct reports to meet the organizations expectations for productivity, quality, continuous improvement, and goal accomplishment tPartner with our customers to identify business opportunities, solve problems, and deliver solutions tReview, evaluate, and address skill gaps. Assist HR team to recruit, interview, select, hire, and employ new talent. tIdentify opportunities to grow your customer portfolio tCoach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities. tDevelopment of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.All About You tHave a Bachelors degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience.Due to COVID-19, most of our employees are working from home. We ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we re all in this together.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodationmastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityEvery person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.,

Keyskills :
reliabilityfmeamechanicalsafetycommissioningequal employment opportunitynew hiresteam buildingdigital economyevent managementcomputer sciencebusiness servicesemployee retentioncareer development