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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Key AccountabilitiesMaintains a thorough knowledge of the organization and adheres to all organizational standardsResponsible for design, build, test and deployment efforts for CRM technology solutionsProvide hands on functional and technical knowledge as well as manage client relationships within the context of the roleWrite development specifications and interface with customers to test modifications and resolve any issues that ariseExecute assigned tasks within a structured project environment and lead consultants in various project work streamsAnalyse customer needs and participate in the design and architecture of business process solutionsResponsible for completeness and quality of functional designTranslate business requirements into CRM functional and configuration requirementsResponsible for testing and documenting the CRM configurationKey ResponsibilitiesImplement and deploy Microsoft Dynamics CRMAnalyse front office processes (sales, marketing and customer service) to identify opportunities for improvementGather and understand client functional requirementsPerform gap analysis between a client s requirements and the functionality within Microsoft Dynamics CRMConfigure the application to meet a client s requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, or SDKIdentify creative workarounds to meet requirements without the development of custom codeUnderstand the functional capabilities and limitations for out of the box functionality as well as custom codeCreate technical specificationsDesign and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applicationsTrain client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)Develop high level project work plansProvide technical support to existing CRM clientsLead technical discussions with clientsDevelop data conversion and testing strategiesExecute assigned responsibilities in a manner consistent with Hitachi Solution Europe Ltd s Quality Management Policy.Key CompetenciesCRM forms, screens, views, workflows and reports developmentProgramming languages C#, VB.net, ASP.NET, HTML, JavaScript, VSTO, SilverlightArchitect / design CRM system, related customizations, portals, and reportsCRM development or integration best practicesTechnical specifications documentationData migration and integration mappings using SQL Integration Services, Scribe or Web ServicesSQL Reporting ServicesSharePoint ServicesQualification: sAny DegreeAdditional InformationKey Performance IndicatorsProject ProfitabilityProject Delivery to agreed budgetProject Delivery to acceptable standard of QualityProject Delivery to agreed timescalesScope ManagementKey OutputsSolution Design DocumentTFSVisual Studio Online Microsoft Dynamics CRM Senior Consultant,
Keyskills :
sap sql sales delivery rojectdelivery customerrelations dataconversion gapanalysis solutiondesign datamigration dynamicscrm usertraining frontoffice businessprocess visualstudio microsoftdynamicscrm