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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Management Consulting / Strategy |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Attend KT sessions during the transition phase and document the application functionality.Monitor ticket tracking system for tickets being assignedProvide technical fixes to issues assigned in the ticketing systemProvide estimate and timelines for the tasks assignedReport effort on a weekly basis and if required in MACQ time reporting systemPerform root cause analysis of high priority and frequently occurring issues to provide permanent fixes- Perform L2 and L3 operations based on guidance from MACQ point of contactGood communication Interpersonal skills.Ability to conduct PRoblem Management, Root cause analysis.Strong technical and hands- on experience on new development of Scala Akka - Play framework Kafka - MongoDBStrong experience in cross- browser systems, quick learner and ability to communicate and handle production support critical situations and interact with users, ability to provide periodic updates and manage stakeholders.Experience: 6 - 8 Years know more - - >,
Keyskills :
rootcauseanalysis rootcause problemmanagement akka root scala analysis ticketing management operations milestones communication kafka DMAIC ProcessCapability AS9100 layframew productionsupp rep ting QS900